Client Follow-Up Strategies for Contractors
Contractors lose thousands in repeat business by not following up. Here are practical follow-up strategies built for how trades workers actually operate.
The simple Jobber alternative for client follow-up
First, the honest part: Jobber is not really a CRM, and ClientGo is not really a Jobber competitor. Jobber runs field service operations end to end. ClientGo keeps customer relationships from going cold. If you were about to buy Jobber just to remember follow-ups, this page will save you money. If you need quoting, scheduling, and invoicing, it will not.
Pricing and plan details verified July 2026 from Jobber's public pricing page. Details may change; check the sources below for current figures.
What Jobber is
Jobber is field service management software for home service businesses: quoting, crew scheduling, dispatching, invoicing, and payments, across four plans with pricing that varies by billing commitment.
ClientGo vs Jobber, side by side
| ClientGo | Jobber | |
|---|---|---|
| Entry price | $4.99 per user/month | Core: $29/month prepaid annually, up to $49/month month-to-month, includes 1 user |
| Extra users | $4.99 each | $29/month each |
| What it runs | Customer relationships and follow-ups | The whole job: quotes, scheduling, dispatch, invoicing, payments |
| Plan structure | One plan | Four plans across three billing commitment levels; features spread across tiers |
| Billing commitment | Monthly or annual, cancel anytime | Advertised low price requires annual prepay; month-to-month costs up to about 70 percent more |
| Best for | Trades who need follow-up, not operations software | Home service businesses running crews and invoicing through one system |
When Jobber is the better choice
- •You need quoting, crew scheduling, dispatching, invoicing, or payment processing. ClientGo does none of that.
- •You want online booking and automated appointment communications built into your operations tool.
- •Your business is at the stage where operations software pays for itself in saved admin time.
When ClientGo is the better choice
- You already handle quotes and invoices some other way, and what actually slips is following up.
- You looked at Jobber pricing and thought "I just need to remember to call people back".
- You want your office and field split to cost $10 a month, not $58 or more.
Common questions
Only if you were using, or buying, Jobber purely for customer tracking and follow-up reminders. Jobber is operations software: quotes, scheduling, invoicing, payments. ClientGo is relationship software. Some trades run both; many solo operators only need the relationship half.
Informally, yes. Plenty of trades keep their invoicing or job tool and use ClientGo as the follow-up layer: estimate chases, post-job check-ins, seasonal outreach, and win-backs, since operations tools tend to bury or upsell those.
Because it does far more. Field service management replaces admin staff hours, and its pricing reflects that. The mistake is paying field-service prices when your actual gap is follow-up discipline, which is a $4.99 problem.
Yes. Export clients from Jobber to CSV and import them into ClientGo with column mapping and duplicate detection.
Sources
Related guides
Client Management for Contractors: Never Lose a Job Again
Practical client management tips for contractors. Keep track of quotes, follow up after jobs, and build repeat business with a simple system.
How Roofers Can Book More Repeat Business
Most roofers leave money on the table by never following up after a job. Here is how to turn one roof into a lifetime of referrals and repeat work.
Try the simple option first
$4.99/month, everything included, set up in minutes. If you outgrow it, your contacts export cleanly.
Start My Free TrialNo credit card · No setup · Cancel anytime